Every site needs the promotion at some point or other irrespective of how big it is, right? Imagine the cost of an advertisement in newspaper. Compare the same with a freelance web design service. The first one gives you transient outcome while the second one is a long term investment.
Consider you are living alone occupied with your profession. Do you prefer going to a supermarket and wasting time there or you just order stuff online? I think you choose the second one. Similarly, people need easy access. That’s what a website offers.
Easy to Engage with Customers
It is not possible at all to contact with every single customer of you individually. But you can surely contact them through a website. Think of the common questions your customers come up with. Then, make an FAQ (Frequently Asked Questions) section on your webpage. This way, you can help all your customers no matter how big the number is.