We understand that circumstances may arise where you may need to request a refund for our services. We strive to provide excellent customer service and satisfaction, and we have outlined our refund policy below:
1. Refund Eligibility:
– Refund requests must be submitted within 7 days of the purchase date.
– Refunds are only available for the initial purchase of our services and are not applicable to renewals or subsequent purchases.
2. Eligible Refund Reasons:
– Service unavailability: If our services are not accessible or available as described at the time of purchase.
– Dissatisfaction: If you are not satisfied with the quality of our services, we will review your request on a case-by-case basis.
3. Non-Eligible Refund Reasons:
– Change of mind: We do not offer refunds for purchases made due to a change of mind or for services that have already been utilized.
– Violation of terms: Refunds will not be issued if the request is due to a violation of our terms of service.
4. Refund Process:
– To request a refund, please contact our customer support team within the specified 7-day period.
– We will review your request and may require additional information to process your refund.
– Refunds will be issued to the original payment method used for the purchase.
– Please allow up to 7 business days for the refund to reflect in your account.
5. Contact Us:
– If you have any questions or concerns about our refund policy, please contact our customer support team at
support@ormeon.com.
6. Changes to Refund Policy:
– We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By using our digital marketing and email hosting services, you agree to abide by the terms outlined in this refund policy.
